FOR MORE PRODUCTS GO TO OUR ONLINE SHOP AT

www.fsgalleria.tictail.com



WOFS.COM Feng Shui Channel

Watch as Lilian Too explains the use of her beautiful high quality products

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Contact us today!

We welcome your questions and queries. For contact information, view this page

You can email us immediately for products enquiries

for general enquiries and consultations

contact@fengshuified.com 

 Business Hours

Melbourne

Business Hours

Monday - Saturday 11:00am to 6:00pm

NOW OPEN ON

FIRST & LAST SUNDAYS OF THE MONTH

CLOSED ON

First & Last Monday of the Month,

Sunday & General Public Holidays



or SMS to 

+61 423 602 038

+61 413 731 835

When you shop online at MFENGSHUIFIED.COM, you agree to accept these conditions.

PRIVACY NOTICE:

MFENGSHUIFIED.COM is a safe and friendly website.  Each  purchase you make is protected. You may make payment via the PalPal system.

The following are information that we may need from you:

• When you order, we need to know your name, email address, mailing address, credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.
• If you are a M-VIP Member, please state your membership number.
• Please state the item title, SKU # and quantity correctly.

If you prefer to order offline, we will be happy to accept orders through email or you can call us at our shop at 03-90786596 or contact us through email at wofsmelb@fengshuified.com with the Item Number of the items you wish to order and we will attend to you by email or telephone as soon as possible.

PRICE:

Prices shown are inclusive of GST. Once you have selected all your purchases and check out, charges for shipping and handling will be shown on that page. The shipping and handling charges are for delivery within Australia. Any delivery outside of Australia would need to receive a separate quote from us. You can email us for further details at wofsmelb@fengshuified.com and we will get back to you at the soonest possible.

PRICES ARE BASED ON REGULAR PARCEL BY AUSTRALIA POST

DELIVERY TIME-FRAME:

For delivery within Australia:

• 5-7 working days for products in stock
• 3-4 weeks for back-order products
• 4 weeks for jewelry orders

For delivery outside Australia:

• Up to 14 working days for products in stock
• 6 weeks for back-order products
• 6 weeks for jewelry orders

RETURN POLICY:

You may return most new, unopened items sold and fulfilled by MFENGSHUIFIED AUSTRALIA PTY LTD within 7 days of delivery for a partial refund.  There will be no refunds on shipping charges. There will be no refunds for seminar, workshop or class ticket.  Orders can only be return within 7 days of when the order was placed. Items should be returned in their original product packaging.  Please email us at wofsmelb@fengshuified.com so we can guide you through the process.

Partial refunds:

• Any unused/unopened feng shui cures and enhancers within 7 days of delivery: 85% of item’s price.
• Any book that has obvious signs of use: 50% of item’s price.
• Any CD, DVD, VHS tape, software, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap) that is returned within 7 days of delivery: 50% of item’s price.
• Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 50% of item’s price.

Refund Processing:

We’ll request a refund to your credit card/bank account  after we receive and process your return.

This time period includes:

• 5 to 10 business days for us to receive your return package
• 3 to 5 business days for us to process your return
• The time it takes your bank to process our refund request

We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

If the return and refund do not appear in your account within 4 weeks from the day you sent us your return, please email us at wofsmelb@fengshuified.com for help.

How Refund Are Issue:

 

EXCHANGE POLICY:

If you are not satisfied with your Feng Shui purchase due to damage or defective reason, promptly request for a replacement. To do this, please email us within 7 business days of when you received the shipment at wofsmelb@fengshuified.com to notify us of the damage.  Make sure to keep original boxes and packing materials until told otherwise by us from MFENGSHUIFIED AUSTRALIA PTY LTD.  Please make sure to email wofsmelb@fengshuified.com pictures of the damaged item and the original box and packing material that it was shipped in.  We will contact you either by email or by phone to give further instruction.

MISSING ORDER:

We do not accept claims for missing orders, 30 days after you placed your order. If you have not received your order within this period, please contact us immediately to check on the status of your order. Standard Shipments arrive in about 7-10 working days. Media mail takes between 10-20 working days.  We do not Guarantee any shipments made to P O Box addresses. If you believe that delivery is severely overdue, please send us an email at wofsmelb@fengshuified.com and we will take appropriate action. (Please include your name, shipping address and the Order Number).

METHODS OF DELIVERY:

Most of our deliveries are via Australia Post or United Parcel Service (UPS). Damage is unlikely; but in any case, please check your order upon delivery and accept your purchase ONLY if the goods arrive in good condition. If the goods are damaged, contact us immediately at wofsmelb@fengshuified.com. We will resolve any problems regarding defective, damaged or incomplete shipments.  If you would like a faster or different method of delivery or if you want to see if delivery fee can be at a lower cost, please contact the us to place a phone order before placing an online order.